Key Features |
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Why Prolation
- Enhanced Customer Service
- Enhanced Customer Loyalty
- No Installation
- No Hardware
- No Set Up Fee
- No Contraces
- As low as $6.95/month
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| "It's frightening to consider how much money is being left on the table and how many conversion opportunities are missed." Brian Eisenberg |
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- Click-to-call
Drive more traffic to your sales phones with Prolation web-call, an embedded button for your Web site and email signatures. Visitors can reach your business with a click of a mouse.
- Click-to-talk
Drive more traffic to your sales phones with Prolation web-Talk, an embedded button for your Web site and email signatures. Visitors can reach your business with a click of a mouse.
- Call Session transfer
Allow your site visitor ongoing call session on web to his cell or landline. Our Advanced call session transfer will give your user greater flexibility to meet his need for greater mobility. On a call but have to leave the office? Transfer it to your cell and take the call with you.
- Voicemail
You get professional greetings, web based voicemail access and email alerts. Pick up in your online account and play over your PC speakers — or pick up by phone.
- Call Forwarding
Callers who initiate call from web are directed to any of your phones — for instance, you can direct them to your cell, home and office phones. You can also direct calls to employees, partners and departments around the country.
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- Answering Rules
Direct callers to voicemail, extensions and alternate phone numbers based on date and time, date range, and caller ID as well as the number they dial (if you have more than one).
- Music/Messages On Hold
Reflect your business brand through the music and messages you play to callers on hold. And while you have their attention, why not make a service announcement? Learn how you can also play recorded messages to callers on hold.
- Click-to-call Out
We do the dialing for you. Return calls instantly or highlight a number on a Web page or application and click: our technology connects the party to your phone.
- Call Logs
A record of your calls is stored in your Web-based account. You’ll see who called, the phone number, and the date, time, length and result of the transaction. You can search for a call you received a year ago.
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Business Uses of Prolation
- E-Commerce
- Finance
- Internet Advertising
- Email Marketing (Email to Phone)
- Customer Service
- Information Services
- Help Desk Functions
- Social Networking
- Emergency Response Systems
- Media Response Tracking
- Support Functions
- Internet/Virtual Call Center, etc
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