As a default, the system provides generic music, which you can update with your own Marketing Messages, a Service Announcement, a Holiday Greeting, etc. Providing callers with engaging information about your business, or playing pleasant music while they wait to be connected provides an incentive for them to hold, and gives you an opportunity to provide information even before they connect with anyone!

Market your services
You can record and upload a message to play to callers while on hold. As an example, new product announcement, announcement of a service or event; or give directions to your office, etc.

No more phone hang ups
Most callers will hang up within a minute if there's only silence on the line. Prolation's Music on Hold feature helps keep your callers on line waiting to be redirected.